Whatsapp image 2025 06 15 at 10.31.25 59b03e58

Developing Hospitality in the Shar Mountain Region

byЦентар за едукација и развој-ЦЕД

In the heart of Shar Mountain, at the scenic ski center Popova Shapka, a training session on tourism and hospitality gathered local small business owners, aspiring young entrepreneurs, and community members seeking to strengthen their role in the growing tourism sector. The session aimed to boost local capacity in customer service, professionalism, and sustainable business practices.

One of the event’s highlights was the participation of Veronica C., an American volunteer with over 40 years of hands-on experience in the hospitality industry. Her presence brought warmth, insight, and a wealth of knowledge to the group. From managing guest expectations to maintaining quality standards, Veronica offered real-world lessons and examples.

The training was designed to be interactive, encouraging open dialogue, group discussion, and reflection on how hospitality can evolve to meet the needs of modern travelers while preserving the local character of the Shar region. The sessions highlighted the importance of offering tips on communication, attention to detail, and the importance of storytelling in creating authentic guest experiences.

The event didn’t just focus on technical skills; it also reinforced a sense of pride in local identity and the unique value that community-based tourism brings to the Shar Mountains. Attendees left with new strategies, renewed motivation, and a stronger network of peers working toward a shared goal: creating quality experiences that welcome visitors while sustaining the beauty and traditions of the region.

This activity is part of the continuous efforts to develop quality and sustainable tourism, and was implemented by the Center for Education and Development – CED, with financial support from PONT.

This post was originally published on this site

Продолжи со читање

  • Finance Think at the Civil Society & Think Tank Forum 2026 in Prishtina

    From 5 to 7 October, the Civil Society & Think Tank Forum 2026 took place in Prishtina. As the official civil-society platform of the Berlin Process, the Forum also brought together representatives of Finance Think. Over the course of three days and through a series of thematic discussions, representatives of civil-society organisations and think tanks […]
    The post Finance Think at the Civil Society & Think Tank Forum 2026 in Prishtina first appeared on Finance Think.
    The post Finance Think at the Civil Society & Think Tank Forum 2026 in Prishtina appeared first on Finance Think.

  • North Macedonia’s Pension System Under Pressure: Reforms Could Save €5.5 Billion by 2035

    North Macedonia’s pension system is facing structural fiscal pressures that are already present rather than a matter for the distant future. The structural deficit of the Pension and Disability Insurance Fund—defined as pension expenditure, transition costs related to the second pillar and healthcare contributions, less the Fund’s own contribution revenues—reached MKD 54.4 billion, or 5.2% […]
    The post North Macedonia’s Pension System Under Pressure: Reforms Could Save €5.5 Billion by 2035 first appeared on Finance Think.
    The post North Macedonia’s Pension System Under Pressure: Reforms Could Save €5.5 Billion by 2035 appeared first on Finance Think.