Whatsapp image 2025 06 15 at 10.31.25 59b03e58

Developing Hospitality in the Shar Mountain Region

In the heart of Shar Mountain, at the scenic ski center Popova Shapka, a training session on tourism and hospitality gathered local small business owners, aspiring young entrepreneurs, and community members seeking to strengthen their role in the growing tourism sector. The session aimed to boost local capacity in customer service, professionalism, and sustainable business practices.

One of the event’s highlights was the participation of Veronica C., an American volunteer with over 40 years of hands-on experience in the hospitality industry. Her presence brought warmth, insight, and a wealth of knowledge to the group. From managing guest expectations to maintaining quality standards, Veronica offered real-world lessons and examples.

The training was designed to be interactive, encouraging open dialogue, group discussion, and reflection on how hospitality can evolve to meet the needs of modern travelers while preserving the local character of the Shar region. The sessions highlighted the importance of offering tips on communication, attention to detail, and the importance of storytelling in creating authentic guest experiences.

The event didn’t just focus on technical skills; it also reinforced a sense of pride in local identity and the unique value that community-based tourism brings to the Shar Mountains. Attendees left with new strategies, renewed motivation, and a stronger network of peers working toward a shared goal: creating quality experiences that welcome visitors while sustaining the beauty and traditions of the region.

This activity is part of the continuous efforts to develop quality and sustainable tourism, and was implemented by the Center for Education and Development – CED, with financial support from PONT.

This post was originally published on this site

Продолжи со читање

  • Concluding ceremony within EESC

    In Brussels, under the slogan “Stand up for democracy, speak up for Europe”, the closing ceremony of the mandate of President Oliver Röpke at the European Economic and Social Committee (EESC) was held.✨ The event highlighted the Committee’s contributions to strengthening democracy, the role of youth, civil society, and equality in Europe. Representatives from all […]
    The post Concluding ceremony within EESC first appeared on Finance Think.
    The post Concluding ceremony within EESC appeared first on Finance Think.

  • Caravan Via Egnatia Wins 2025 European Innovative Teaching Award

    We are pleased to announce that the educational board game Caravan Via Egnatia, developed within the Via Egnatia Project, has been awarded the 2025 European Innovative Teaching Award (EITA) in the category of Secondary Education. The European Innovative Teaching Award is an initiative of the European Commission, established in the 2020 Communication on achieving the […]

  • Empowering Journalism in the Western Balkans: Grants Available for Local Media

    Small and local media outlets across the Western Balkans are invited to apply for support aimed at boosting their internal development, operational sustainability, and digital adaptation. The initiative aims to ensure the long-term viability and independence of media organisations in Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia through tailored technical and structural […]
    The post Empowering Journalism in the Western Balkans: Grants Available for Local Media first appeared on Metamorphosis.

  • Balkan Media Truck is Starting Its Journey

    The Balkan News Truck is starting its journey across 20 cities in six Western Balkan countries: Kosovo, Bosnia and Herzegovina, Montenegro, Albania, North Macedonia and Serbia, from September to November 2025. The first stop is Prizren, Kosovo, on September 8, followed by Mitrovica on September 9, Peja on September 10, and wrapping up the Kosovo […]
    The post Balkan Media Truck is Starting Its Journey first appeared on Metamorphosis.